We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Euthanasia may be an option after taking into consideration your pet’s diagnosis, treatment options, response to treatment and most importantly, the quality of life (QOL). Euthanasia can be a very humane choice when your pet is not responding well to treatment and its quality of life is in decline. That is to say, it no longer enjoys the daily things that gave them pleasure – food, spending time with you for cuddles or lap time, laying in the sunshine.
What happens during euthanasia?
Your pet will have an IV catheter placed in its leg, where the injection will be given. Sometimes, your pet may be sedated to help with anxiety. It will be given an IV injection of a strong drug that is simply an overdose of anesthetic that sends them off “to sleep” very quickly and painlessly.
Do you do house calls?
No, unfortunately, we are not licensed to perform house calls.
Can you stay with your cat during euthanasia?
You are welcome to be present during the euthanasia. At the clinic, we have a comfort room that is more private for you to take your time saying farewell to your pet.
What is the cost of euthanasia?
The overall cost for the euthanasia procedure and after care will vary based on your families requests and requirements. For more information as well as costs, contact the clinic and one of our team members would be glad to help you.
Do you offer pet bereavement support service?
While the clinic itself does not have any bereavement counselling, we can provide different resources available when and if needed.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-759-3031. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm. Saturday: 9:00 am - 3:00 pm. Sunday: Closed.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.
- Your dedicated team at Park Road Veterinary Clinic