Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
We offer a full range of surgical procedures for our patients including, but not limited to, spay/neuter, dentistry, lump removals, some orthopedic, as well as emergency procedures (i.e., exploratory, bloat, c-sections).
What is involved with my dog’s surgery? Can I stay and watch?
All of our surgical patients receive a pre-operative check over by the technician that will be assisting in the surgery when you bring your pup in the morning of her big day, a check over by the doctor prior to surgery, the anesthetic itself, the technician monitoring all vital signs throughout the procedure, pain medication given before and after surgery, pulse ox monitoring (monitoring the oxygen level in her blood) throughout the procedure, circulating warm water blanket for the surgery, blood pressure monitoring throughout the procedure, body temperature monitoring, hot water bottles and extra cuddly blankets for her cage, after the surgery is complete. The technician will also do another check over on her prior to her leaving the clinic, after surgery. All of our surgical patients will also receive intravenous (IV) fluids. The IV Fluids help keep her blood pressure up throughout the surgery, helps to flush out the anesthetic once the surgery is completed, and gives the doctor direct access to a vein if there was an emergency, so they can get medication into her faster.
We do offer you the opportunity to stay with your pet throughout the procedure if you would prefer. This way, you can be with her from her intake to the hospital, while she is being sedated, during the procedure, while she recovers and until she is discharged from the hospital. Our surgical suite has a large picture window that you will be able to view your pet’s surgery through. One of our team members will always be around to answer any questions you may have, during the procedure. If this is something you would be interested in doing, please let our team know when scheduling your appointment.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 15, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 519-759-3031. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 8:00 am - 7:00 pm Saturday to Sunday: 9:00 am - 3:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Park Road Veterinary Clinic