We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Hot Spots

Summertime is upon us, and with these warm and humid temperatures, we tend to see an increase in Pyotraumatic Dermatitis, more commonly known as hot spots.

Hot spots can affect both cats and dogs, but generally, we see them on dogs with more dense undercoats.

A hot spot starts when your pet licks or scratches an area obsessively. The reason for the licking/biting/scratching can vary, flea/insect bites, allergic reactions, wounds/scrapes, matted hair and excessive moisture are some examples. The area becomes irritated and moist and becomes a breeding ground for infection. Pus can be present and cause a sticky matted mess on the area. If you notice a hot spot developing on your pet, the best course of action is to get them into your veterinarian quickly to get treatment. The earlier a spot is caught, the less chance it has in becoming a bigger problem.

Once your pet has been examined and is diagnosed with Pyotraumatic Dermatitis, treatment is started immediately in-clinic. This usually involves shaving the area and cleaning it well with antibacterial soap. This will help the veterinarian determine how large the area affected is. It also helps to allow topical treatment to be applied, as well as allowing air to get to the skin, which aids in the healing process. Topical treatment is usually prescribed and is sometimes accompanied by oral or injectable medications such as antibiotics, anti-inflammatory/pain medications and corticosteroids. Depending on the location of the spot, you may need to get an e-collar or look into other ways to keep your pet from getting at the site. Talk to your veterinary team about how to prevent your dog from getting at the area, they should have some good tips/creative ideas for you.

Written by Jakki Papp, Clinic Manager


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-759-3031. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm. Saturday: 9:00 am - 3:00 pm. Sunday: Closed.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Park Road Veterinary Clinic