We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Travel Tips for Your Pet

The weather is getting warmer, summer is fast approaching, and many people will have travel on their minds! In a few short weeks, it will be time for the cottage or a beach getaway. While this may be an exciting time for us, travelling can be stressful for our four-legged friends, which in turn can make it stressful for us!

What follows are some travel tips for you and your dog:

  1. Make sure your pet is healthy and up to date on vaccines. Bringing your pet to the vet for a checkup before travelling to make sure he is healthy enough for the trip. When travelling to the United States, any pet MUST be up to date on their rabies vaccine.
  2. If your pet is on medication, make sure you have enough to last the trip! If you’re running low, call in for a refill, so you’re not stuck scrambling to find a veterinarian where you are.
  3. Prepare your pet for the trip. You can start by taking your pet on several shorter drives to get them used to the car and travelling. Gradually lengthen these trips to help work them up to lengthy car drives. For pets that suffer anxiety when travelling, there is various sedative that can be prescribed and you can talk to your veterinarian about what would suit your pet.
  4. When travelling, keep your pet secure in a well ventilated hard-sided carrier. It should be large enough to allow them to stand, lie down and turn around. Secure the carrier so that it can’t shift or move even during a sudden stop. If a carrier is not an option, use a harness attached to a seat belt. Just like people, animals that aren’t secured are at risk of severe injury during an accident and can even pose a threat to human safety.
  5. Bring a travel kit along for your pet. On top of travel documents and medication mentioned above, it can include food, plenty of water and a water bowl, a leash, plastic bags. You can even bring along a favourite toy or blanket for your pet to give him something familiar.
  6. Remember to never, ever leave your pet alone in a parked vehicle. Even with the windows cracked a car can overheat in no time in hot sunny weather.
  7. Make sure your pet has some identification on him. A simple collar/harness and tag can suffice, or better yet, a microchip! This way he can be identified if he accidentally gets lost.

These are a few travel tips to help you and your pet have a more comfortable and relaxed trip. Have fun out there this summer and safe travels!

Written by Dr. David Baker, DVM


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 519-759-3031. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:00 am - 6:00 pm. Saturday: 9:00 am - 3:00 pm. Sunday: Closed.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Park Road Veterinary Clinic